In 2008, my husband contracted with APX Alarm for a two-year contract (reduced rates when signing for two years, probably). The alarm
Greg died in May of 2008
I sold my house and closed on it in August 2009
I contacted APX that same month, and they told me that, unless the new occupants/owners decided to "pick up" the contract, APX was legally able to debit my VISA card until May of 2010
I informed the new owners of this and left it up to them. Obviously, they chose to NOT have a contract with APX, as the automatic "hickies" to my VISA account continued.
When I saw the debit for May of this year, I assumed it would be the last one
Imagine my delight at seeing yet another debit, dated June 28, 2010...
I phoned APX and had the door shut in my face, as far as being able to cancel the automatic renewal that had taken place. NO ONE had told me that this would be an automatic renewal, and now I am paying $43.xx monthly for a goddamned house that I do not even care about anymore. Although I am sure the current owners attach some value to this place.
The sweet-talkin' customer rep had the balls to ask me if "there was anything else he could do for me" -- as if this was NOT enough that they were doing TO me
This is a warning to one and all... pump those damned customer reps for ALL information and FORCE them to tell you when or IF a contract will renew automatically
I am SMOKIN'...