No, we did not finish at the client's. Guess what? He changed his mind again. This is no longer amusing. We are going to have to re-do 2 major things, and Drummer explained to him that since this was his idea, he will have to pay for it. The cost of materials, of course, plus additional labor. He didn't like the master bedroom's accent wall, in the long run. This has to do with (1) the fact that the wall is textured, and this kind of finish does not work well on textured walls; and (2) the fact that he wanted all of the "strokes" (we use trowels or Japan scrapers on this application) going in the same direction. Which meant that we had to re-do the portion of the wall that we had already finished before he communicated this concept to us - and then that part did not work well with the stuff we had already completed. Just an ugly mess. (Not the wall, but the process of telling the client all this.)
Drummer is going up to Benjamin Moore paints today to ask them about some of their products, since another product that the client chose, turned out to be much too metallic for the client, once he saw how it looked on the art niche. So the painter has to re-paint the metallic art niche, plus re-paint the master's accent wall one freakin' color. Then Drummer and I will try to apply something on that bedroom wall, that the client had seen awhile back and had never mentioned to us. It would have been so much easier to have used this product in the first place - easier and cheaper for the client, by far. We would probably have been done by now, if that were the case. This is why we ask clients to mention anything they have seen - and tell us where they have seen it, for example. It turns out that this is a Ralph Lauren product, and we had never used this particular product. So we bought some (for our own use, which we can write off as a business expense anyway) and tried it last night. Kind of a nice idea, although the manufacturer does tell you to really load up their special roller (of course ol' Ralphy wants you to buy a special roller plus the special paint - are you surprised?) with their product. We both thought it was a bit too heavy, but we did the sample board so that Drummer can (hopefully) show it to the client today.
On the plus side, the dining room's metallic wall (especially after the furniture is in) looks dynamite! Drummer did a wonderful job on adding the colors that the client wanted. It turned out that the client was looking to bring out some colors in an area rug that he already had for that room (but of course that rug was in Florida, where he'd lived while playing for the Jaguars). I hope we get some good photos of that room for our portfolio. We are hoping to decide on a new digital camera this week, so maybe we can take better photos next weekend. The client will be out of town and we have the key to his place. So maybe the weather will cooperate and give us just a wee bit of sun to play off the metallics (but not too much).
... Drummer did get over to the client's house today. The client actually forked over the balance of what he owes us, up to now (excluding re-do of that damned master bedroom's accent wall). He did like the special effects finish that Ralph's product gave on the sample board, so that's a "go". And we helped him pick out a color for that accent wall, so everything is ready, once again. Parts of that wall now have four coats of specialty product on it, and others have at least two. By the time the painter gets done, it will have one or two additional coats on it! Then we will roll the Ralphy product on that...
To be continued... (did you have any doubt?)
No comments:
Post a Comment